Deodhar Orchard

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Privacy Policy

Welcome to Deodhar Orchard Homestay! Your privacy is of utmost importance to us, and we are committed to ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide during your stay and on our website.
Information We Collect
  1. Personal Information:
    • Name, contact details, and address provided during booking.
    • Identification proof as per government regulations (e.g., Aadhar card, passport).
  2. Payment Information:
    • Details shared during the payment process, such as credit/debit card information, which is processed securely.
  3. Usage Information:
    • Data related to your stay preferences, special requests, or any feedback shared.
  4. Website Data:
    • Information collected through cookies, including IP address, browsing behavior, and device details, to enhance your online experience.
How We Use Your Information
  1. Booking Confirmation: To process reservations and send confirmations.
  2. Customer Service: To respond to queries and provide support during your stay.
  3. Personalized Experience: To cater to your preferences and improve our services.
  4. Legal Compliance: To comply with local government regulations and laws.
Information Sharing
We do not sell or rent your personal information. However, we may share it with:
  1. Third-Party Service Providers: Payment gateways or vendors assisting in delivering services.
  2. Government Authorities: When required for legal compliance or during emergencies.
Data Security
We employ secure systems to protect your data from unauthorized access, alteration, or misuse. Payment details are processed through encrypted channels for maximum safety.
Guest Responsibilities
  1. Ensure the accuracy of the information provided during booking.
  2. Safeguard your own devices while using our Wi-Fi services.
Cookie Policy
Our website uses cookies to offer a seamless browsing experience. You can manage cookie preferences in your browser settings.
Your Rights
As a valued guest, you have the right to:
  1. Access your data or request corrections.
  2. Withdraw consent for marketing communications.
  3. Request deletion of your personal information (subject to legal obligations).
Children’s Privacy
Our services are not directed to children under 18 without parental consent. Any data provided by minors is protected and only used as necessary.
Contact Us
For questions or concerns regarding this Privacy Policy, feel free to contact us:
  1. Address: Village Deodhar, P.O. Neoli, District Kullu, Himachal Pradesh, 175138.
  2. Email: Shivvatsayayen@gmail.com
  3. Phone: 97360 07778